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Version: 7.2

If Windows authentication is not working in contentACCESS and an alias was created for contentACCESS

PROBLEM:
On the inPoint /contentACCESS File server Shares with Alias name can't be opened.

SOLUTION:
Update the registry key below on the server running IIS to fix the issue.

  1. In Registry Editor, locate and then click on the following registry key:
    HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlLsaMSV1_0
  2. Right-click on MSV1_0, point to New and then click Multi-String Value
  3. Type BackConnectionHostNames and then press ENTER
  4. Right-click on BackConnectionHostNames and then click Modify
  5. In the Value data box, type the host name or the host names for the site(s) that are on the local computer (i.e. myapp.mydomain.com) and then click OK