Skip to main content
Version: 7.2

Unable to open shortcuts of archived files on the server side

PROBLEM:

It is not possible to open Shares with Alias names on the server.

SOLUTION:

We needed to set at least the Registry key. Steps to follow:

  • open cmd prompt as administrator

  • type here

    REG ADD HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlLsaMSV1_0 /v BackConnectionHostNames /t REG_MULTI_SZ /d [MycontentACCESSServerName.domain.com] /f

    and click Enter

  • the Registry key will be written to the Registry editor

  • restart your system

faq-3-1