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Version: 7.3

contentACCESS Central Administration

Introduction​

contentACCESS Central Administration is the user interface used by administrators to configure and manage contentACCESS. It allows administrators to create new automatically running jobs to process company data, configure these jobs, adjust framework feature settings, and set up schedulers, databases, storages, clusters, and other system components.

contentACCESS itself is a modular product built on built-in or custom jobs. Built-in jobs are available for on-premise Exchange server, Office365, SharePoint, and File servers. Using these jobs, contentACCESS can combine several systems into one archive storage, either in the cloud or on premise. Archived data can be visualized and accessed in several ways:

  • officeGATE (Outlook add-in) — view archived data directly in Outlook.
  • contentACCESS Portal — view archived data using a web browser.
  • accessGATE Mobile application — view archived data on smartphones.
  • accessGATE — interconnect archived data with SharePoint.

This page introduces the multi-tenancy architecture of contentACCESS and the purpose of the Central Administration interface.

Multi-tenancy​

contentACCESS supports multi-tenancy, an architecture in which a single instance of a software application serves multiple customers. Each customer is called a tenant.

Every tenant of contentACCESS has its own data management processes. This means that each tenant uses its own jobs and also has its own databases and storages. All this data can be isolated from the data of other tenants. Even though tenants are isolated from each other, one or more users with system administrator permissions can, if needed, be granted rights to manage the processes of multiple tenants.

Multi-tenancy can be especially useful for companies with multiple affiliates that want to build a deeper administration structure for the company as a whole. Each affiliate could become a tenant with its own administration. In this case, other affiliates would not have the right to manage the processes of a different affiliate, and each affiliate could build its own processes independently. This division of tasks and responsibilities makes administration more transparent and work more effective.

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Note: Before proceeding with Central Administration, we advise reading the Terms of use section to understand the structure of the contentACCESS Central Administration user interface and to navigate the ribbon more easily.