contentACCESS MailApp access
Important: To be able to activate contentACCESS MailApp via EA Provisioning job, the roles Org Custom Apps, Org Marketplace Apps and User Options must be assigned for the EWS user on the Email archive System settings page in section EWS settings.
It is possible to allow contentACCESS MailApp activation from Central administration. To do this, navigate to Email archive -> Archive -> View address book. In the column Enable mail app it is possible to see if the Mail app activation was allowed for the selected object. By default, the objects inherit the Mail app activation from their parent, so if the parent has it set to enable/forbid, so will the child.

The Mail app activation can be set from the context menu of the selected object to:
- Inherit
- Explicitly allow
- Explicitly forbid.

If you selected Explicitly allow, the contentACCESS Portal user role pop-up will open. Here you need to specify the contentACCESS Portal user role (containing user permissions) to be assigned to the contentACCESS Portal user(s). It is possible to select a custom role from the dropdown list or you can use the role defined in the Email archive Provisioning job.

After the changes have been made, it is necessary to start the Provisioning job to apply them.