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Version: 7.2

Mailbox move job

This job allows to move archived mailbox data (archived emails) between stores and databases.

Typical use cases:

  • If you did a mistake and you've archived the same mailbox into 2 different databases, then you will be able to access only the archived items of the actually associated database (configured in Email Archive ⇒ Archive ⇒ View address book). You can easily troubleshoot such a problem with using the "consolidate" option of the Move mailbox job. This moves the items from the wrong database to the correct one.
  • A typical use case of a database/storage move can be if one company employee was dismissed and his mailbox archive data need to be moved into another storage/database.
  • If the already associated database/storage has no more storage capacity thanks to the big volume of the archived items, then the administrator may move the archived mailbox data somewhere else.
  • The mailbox move is also enabled on the level of tenants (cross-tenant move), e.g. if one company affiliate will be closed and its mailboxes (archived emails) need to be moved into the database/storage of another affiliate (tenant) etc.