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Version: 7.3

Teams archive Licensing

Introduction​

Licensing for Teams archive is based on the users who are members of a team. This page explains how licenses are assigned to team members, how a team's archiving eligibility is determined, how to revoke a user's license manually, and what telemetry data is collected for Teams archive.

If a new user is added to any team and that user is not yet licensed, the system checks whether free licenses are available and, if so, assigns one to the user. A team is archived only if all its members are licensed. The archive job checks the team's license status before starting the archiving process and writes a monitoring warning if a team is not fully licensed and cannot be archived.

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Note: Private chat archiving can be performed only when it is allowed in System settings, and only for licensed users.

Archiving process​

  1. Provisioning adds all members of the teams (selected in the provisioning job) into the database.
  2. Each user's license state is unassigned at this point.
  3. The archive job picks up the team(s) and reads the team members. For each member without an assigned license, it checks whether the tenant has free licenses available:
    • If yes, a new license is assigned to the user.
    • If no, the user remains unlicensed.
  4. Once all users are checked, the archive job verifies whether all team members are licensed:
    • If yes, the team(s) are archived.
    • If no, the team(s) are not archived, and a monitoring warning is written.

Revoking a user license​

When a member is removed from a team (in the Teams app), the contentACCESS Teams archive license is not revoked automatically. It must be revoked manually in Central Administration.

To revoke a license from a user:

  1. Go to Teams archive > Archive > View address book > Users tab.
  2. Click the user, then select Deactivate license from the context menu.
  3. If the user is part of multiple teams, the system displays a warning listing the teams that will no longer be archived if the license is revoked. Click OK.
  4. The user is marked as unlicensed.

Telemetry​

Telemetry counts the licensed users, number of teams, number of chat items/users, chat size, and storage used by Teams archive. This information is sent to the license server.