Troubleshooting

The vast majority of the problems that you might face during working with contentACCESS can be solved with nothing more than a few minutes of your time. Section Troubleshooting takes you through the typical operating system problems teaching troubleshooting techniques to decipher any problem and giving you the skills you need to solve them.

Here you can find some typical problems that might occur and the solutions to them:

• Indexing shared items failure – although the error comes during Sharing, the origin of the issue is search service-related. In this case, the Administrator needs to add the following configuration to the search service configuration file (GATE.contentAccess.Search.exe.config):

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