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Version: 7.2

Interrupted manual and automated synchronizations

There can be situations, when the (manual or automated) synchronization is interrupted while it's running, or when the automated synchronization cannot be started. The reasons may be various: Outlook is turned off, there is no network connection in the office etc.

In such cases, officeGATE works like this:

  • If Outlook is stopped while the synchronization is running – synchronization is reset when Outlook is turned on again
  • If network connection is interrupted while synchronization is running – synchronization is cancelled
  • If automated synchronization should start, but Outlook is turned off – if the time set in the Offline synchronization settings is exceeded, synchronization starts automatically at the next start of Outlook; if this time is not exceeded, synchronization is started based on the defined schedule
  • If automated synchronization should start, but there is no network connection – if the time set in the Offline synchronization settings is exceeded, synchronization starts automatically when the network connection is established again; if this time is not exceeded, synchronization is started based on the defined schedule